FAQ
Your city map questions, answered.
Explore, share, save, and export a 2D map. Here is what is available today.
Do I need an account to make a map?
No. Explore cities in 2D and 3D, try all six themes, share a view, and download a 2D PNG without signing in. Sign in to sync My Maps across your devices.
What is free, and what is paid?
City exploration, all six themes, sharing, and 2D PNG exports up to 2160 pixels are free. 3D export is coming soon; formats and pricing will be announced when it is ready. For now, share your 3D view or switch to 2D to download an image.
Do you store my finished maps?
My Maps saves your view and theme so you can reopen a map later. Exported PNGs render in your browser; download the file or request optional email delivery.
Where does the map data come from?
Map artwork is rendered using OpenStreetMap contributor data under ODbL 1.0. EveryCityMap does not sell the underlying map database, and attribution stays visible in the editor and output.
How can I get help or request a city?
Email albertaz1992@gmail.com for city requests, order help, commercial questions, or product feedback.
What does a shared link open?
New links open your interactive map with its theme, location, zoom, and 2D or 3D view. Older shared image pages remain available for their original lifetime.
How do I choose an export size?
Switch to 2D in Studio and choose Export. Select a frame ratio, move the map into position, and choose the city name and layout. The download dialog shows the exact pixel size.
Can I print my map?
Yes. Download a 2D PNG and compare its pixel dimensions with the paper size and PPI required by your printer. The print size calculator can help. Larger exports are not available in the new Studio yet, and we do not ship physical posters.
Where can I find an earlier order?
Sign in to your account to see earlier orders and any remaining regeneration access. Contact us for help with an order or refund.